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New CPM service

CPM technical support

For users of Primavera software CPM offers complete technical support for monitoring, analyzing and solving specific problems and users requirements, in your company in a timely manner, complementing Oracle technical support. All communications with the beneficiary in the provision of technical assistance is carried out directly by a responsible person, in with the professional advices and suggestions that help solving all your technical and business challenges and risks. CPM technical support can be provided, as well, to those users not included in the Oracle technical support system.

Oracle Primavera technical support

As from 2009. The Primavera operates within Oracle, and in accordance with Oracle's global technical support policies, from January 1st 2010.  Oracle is performing technical support services for Primavera software.

This service includes:

Delivery of the latest version of Primavera software.
Primavera software users support through Internet or telephone.
More information about the conditions under which Oracle provides technical support to its customers can be read in the guidelines for Oracle technical support on the their page.

For our part,  CPM technical support offers Primavera software users an upgrade of these services. For more information about CPM technical supportcan be found at this link.